BizFrontal Product Packages

Customer Engagement Platform

Customer Engagement Platform

A fully functional Messaging Gateway and Customer Engagement platform, enabling businesses significantly improve customer satisfaction, experience, loyalty and revenue through a set of tools and capabilities enabling SMS, Email and RCS based messaging, AI-driven chatbot to provide quick and intelligent answers to your customers, digital complaints management and automated issue resolution workflows.

Smart Billing & Subscriptions

Smart Billing & Subscriptions

Create professional looking invoices/bills (web based and PDF) with online and offline payments acceptance, subscription management and recurring billing (auto debits). Automatically bill your customers for services and subscriptions and improve revenue management.

Work Process Automation

Work Process Automation

Enables quick automation of business processes within and outside your organization orchestrated with digital Workflows, Mobile Forms, Bots, APIs, Analytics, web & mobile app, while empowering your employees and Field Force with tools and apps to enable them work smartly from anywhere

E-Commerce LaunchPad

E-Commerce LaunchPad

Lauch your website, e-commerce webstore or blogsite in minutes with pre-built Templates and tool; startup and easily manage your online and offline e-commerce business with Stock Management, e-Commerce website, Shopping Cart, Point of Sale, Product Catalog, Order Management, Loyalty & Campaigns and so much more features.

Social CRM & Campaign Management

Social CRM & Campaign Management

Provides you with the right tools to provide support services to your customers, enabiling you to reactively and proactively attend, track, measure and resolve customer issues, ranging from Support Ticket capabilities, Live Chat, FAQs, Chatbots, Knowledgebase, Customer Information and much more, as well as improve customer engagement through our digital Loyalty & Campaign Management features.

Smart Estates

Smart Estates

BizFrontal Smart Estate is a smart digital solution, providing functionalities and tools that enable secure, hassle-free living and simplified administration of gated communities/Estates for residents and Managers, enabling improved operational efficiencies, cost-savings, improved revenue collection, brand & perception of your community and better well-being of the Residents.



Refer an Estate to BizFrontal and get paid for months.
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A digital customer engagement platform enabling businesses significantly improve customer engagement, satisfaction, experience, loyalty and revenue through a set of tools and capabilities enabling Marketing Campaigns, Customer Engagement, WhatsApp, SMS, Email and RCS based messaging, AI-driven chatbot to provide quick and intelligent answers to your customers, digital complaints management and automated issue resolution workflows.

Features


Targeted Messaging & Marketing Campaigns

Send one-off or scheduled targeted email, WhatsApp, SMS, mobile app push notifications or Social Media messaging broadcast communications to your customer base, workforce or partners to notify them of important information or collect feedback. Create a messaging campaign with pre-built message templates, time schedules and view intuitive campaign reports and conversion rates.

SMS Gateway & APIs

Lightweight APIs connecting your application to SMS Gateways and Telco networks for SMS delivery and delivery receipt tracking.

Message Everywhere

Send messages, broadcasts, announcements to your customers to several messaging apps, leveraging our targeting features..

Configurable Rules

Control how and when messages are delivered to your audiences with rules for message queueing, throttling, blacklisting etc.

Conversational Messaging

Create two-way interactive messaging enabling audiences to receive messages, respond to them conversationally. Good for SMS Surveys, Customer Care etc.

Bots - Automate Interactions

Leverage intelligent AI chatbots to automate interaction with your customers, solving problems quicker and boosting response times.

Digital Storefronts

Spin-up a marketing or e-commerce website in minutes & allow customers to self-serve, interact, access Offers & purchase goods or services from you.

Intuitive Web Interface

Simple and intuitive web interface to access Reports, Insights and functionalities of the application.

Offers & Loyalty Management

Create configurable campaign of Offers (discounts, rewards, coupons, messaging, Leaderboards) and campaign to targeted audiences.

Knowledge Base

Create and publish content and reference materials to your customer base and workforce through the mobile app, enabling you to put the right information in the hands of your people, at the right time.

Complaints & Issue Resolution Automation

Automate customer support tickets handling with configurable issue resolution workflows.

Reports & Analytics

Pre-built realtime reports & analytics avaialble on your Dashboard for visibility of your business performance and enables quick and informed decision making.

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Get Started

Download our App

You will have access to an online web portal dashboard and a mobile app to manage your business. You can choose to use any or both at any time. Each of these have lots of features enabled for your business according to your selected BizFrontal Package and Plan. The online portal has more administrative features though, and is also mobile responsive, enabling you to comfortably use it on a mobile device as well.