A fully functional Messaging Gateway and Customer Engagement platform, enabling businesses significantly improve customer satisfaction, experience, loyalty and revenue through a set of tools and capabilities enabling SMS, Email and RCS based messaging, AI-driven chatbot to provide quick and intelligent answers to your customers, digital complaints management and automated issue resolution workflows.
Create professional looking invoices/bills (web based and PDF) with online and offline payments acceptance, subscription management and recurring billing (auto debits). Automatically bill your customers for services and subscriptions and improve revenue management.
Enables quick automation of business processes within and outside your organization orchestrated with digital Workflows, Mobile Forms, Bots, APIs, Analytics, web & mobile app, while empowering your employees and Field Force with tools and apps to enable them work smartly from anywhere
Lauch your website, e-commerce webstore or blogsite in minutes with pre-built Templates and tool; startup and easily manage your online and offline e-commerce business with Stock Management, e-Commerce website, Shopping Cart, Point of Sale, Product Catalog, Order Management, Loyalty & Campaigns and so much more features.
Provides you with the right tools to provide support services to your customers, enabiling you to reactively and proactively attend, track, measure and resolve customer issues, ranging from Support Ticket capabilities, Live Chat, FAQs, Chatbots, Knowledgebase, Customer Information and much more, as well as improve customer engagement through our digital Loyalty & Campaign Management features.
BizFrontal Smart Estate is a smart digital solution, providing functionalities and tools that enable secure, hassle-free living and simplified administration of gated communities/Estates for residents and Managers, enabling improved operational efficiencies, cost-savings, improved revenue collection, brand & perception of your community and better well-being of the Residents.
Refer an Estate to BizFrontal and get paid for months. Learn more
Send one-off or scheduled targeted email, WhatsApp, SMS, mobile app push notifications or Social Media messaging broadcast communications to your customer base, workforce or partners to notify them of important information or collect feedback. Create a messaging campaign with pre-built message templates, time schedules and view intuitive campaign reports and conversion rates.
A single dashboard that aggregates the Social Media interactions and engagements (chats, posts, likes) on your Social Media handles, letting you view and respond to your customers, followers etc from one single interface! Create a post once, and have it published automatically on all your Social Media handles (Instagram, Twitter, FaceBook, LinkedIn etc). With Sentiment Analysis, understand the perception of people about your business; aggregate content across the web relating to your topics of interest, enabling you to be more responsive and agile.
View customer information – service accounts, billing/invoicing, services, spend, orders, subscriptions, wallets, contact info, social media feeds.
Never miss the opportunity to promptly attend to your customer needs as they interact on your websites and social media pages. Live Chat enables your team to respond in-person. Even when your team is unavailable, the Digital Sales Assistant (Chatbot) responds intelligently to customer complaints or enquiries, provides responses and raises Support Tickets when necessary. AI powered.
Tasks can be scheduled to be assigned automatically to users at a future date or at a re-occuring period.
Manage Support Tickets. Enable customers to log complaints and enquiries as Support Tickets which generates Ticket ID numbers and enables you to view and track the resolution of customer complaints more efficiently.
Easily create Campaigns and Loyalty programs to encourage your customers and users to do more business with you and automatically earn rewards or redeemable loyalty points.
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