A fully functional Messaging Gateway and Customer Engagement platform, enabling businesses significantly improve customer satisfaction, experience, loyalty and revenue through a set of tools and capabilities enabling SMS, Email and RCS based messaging, AI-driven chatbot to provide quick and intelligent answers to your customers, digital complaints management and automated issue resolution workflows.
Create professional looking invoices/bills (web based and PDF) with online and offline payments acceptance, subscription management and recurring billing (auto debits). Automatically bill your customers for services and subscriptions and improve revenue management.
Enables quick automation of business processes within and outside your organization orchestrated with digital Workflows, Mobile Forms, Bots, APIs, Analytics, web & mobile app, while empowering your employees and Field Force with tools and apps to enable them work smartly from anywhere
Lauch your website, e-commerce webstore or blogsite in minutes with pre-built Templates and tool; startup and easily manage your online and offline e-commerce business with Stock Management, e-Commerce website, Shopping Cart, Point of Sale, Product Catalog, Order Management, Loyalty & Campaigns and so much more features.
Provides you with the right tools to provide support services to your customers, enabiling you to reactively and proactively attend, track, measure and resolve customer issues, ranging from Support Ticket capabilities, Live Chat, FAQs, Chatbots, Knowledgebase, Customer Information and much more, as well as improve customer engagement through our digital Loyalty & Campaign Management features.
BizFrontal Smart Estate is a smart digital solution, providing functionalities and tools that enable secure, hassle-free living and simplified administration of gated communities/Estates for residents and Managers, enabling improved operational efficiencies, cost-savings, improved revenue collection, brand & perception of your community and better well-being of the Residents.
Refer an Estate to BizFrontal and get paid for months. Learn more
Digital Service Delivery Platform | Customer Engagement | Messaging | eCommerce | Invoicing & Billing | Social Commerce | Workforce Management | Digital Workflows & Process Automation | CRM | ERP | Sales Force | Collaboration | Chatbots
Enabling Digital Communities and Businesses. One Platform. Many Possibilities.
Easily create workflows to automate your business process.
Initiate and respond to business workflows.
Task assignment, SLA monitoring, end-to-end activity tracking.
Integrtion to SharePoint Platform.
Easily create and raise invoices to your customers dynamically capture payments.
Configure biling plans to bill your customers for services/products purchased or
used.
Multi-currency invoicing.
Invoice payment reminders to customers
Create and configure services offered by your business in the Service Catalog.
Manage subscription of customers to services.
Leverage on recurring payments to automatically accept payments f
Users (workforce, customers, agents) earn points when desired behavior
is performed. Campaigns offers & rewards can be defined.
Wallets can hold financial value, loyalty points, points, units etc.
Easily create your website, blog or e-commerce webstore in 10 minutes, branded with your desired logo, name, pictures, colors and content with efficient SEO.
Learn more →Easily setup your Digital Sales Agent and connect it to your Social Media accounts (Whatsapp, Instagram, Facebook and Twitter) to handle interactions with your customers based on the defined Knowledge library.
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Create, modify and view profile of your customers and servicce accounts.
View customer information
Track complaints, requests, issues and initiate resolution process.
A more efficient way of capturing and tracking requests, issues incidents and complaints from customers, and tracking it to timely resolution completion. This enables automatic task assignment to staff to resolve the issues.
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Easily create digital forms accessible on the mobile app and portal
Applicable to many use cases.
Easily create workflows to automate your business process.
Initiate and respond to business workflows.
Task assignment, SLA monitoring, end-to-end activity tracking.
Integrtion to SharePoint Platform.
Your mobile teams need access to knowledge information to aid them in closing deals quicker, resolving issues, making decisions, etc.
Learn more →Its always crucial for your workforce to be empowered with contact information of key personnel, while “on-the-go”. This functionality makes it possible for your mobile workforce to have access to the contact details of customers, colleagues, suppliers etc readily available and accessible to them on the Workforce Mobile App.
Learn more →Gamify activities to encourage the right behaviors within your workforce or customers. Activities like sales targets, prompt invoice payments, prompt task completion, volume of invoice paid etc can be gamified – users earn points for these.
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Maps showing geolocation of a specific group of users with the WorkPoint mobile app on
the devices.
Tracking location of specific user groups and devices
Intuitive KPI dashboards available to authorized users via the Mobile App and Web Portal. Rich set of reports with flexible filters are available for extracting data and information, exportable to Excel or PDF.
Learn more →This enables your organization and its employees to leverage digital communication channels for its meetings, collaboration and messaging. This supports digital chats, video, audio and file sharing amongst users.
Learn more →Send targeted email, SMS or mobile app push notifications broadcast communications to your customer base, workforce or partners to notify them of important information.
Learn more →Enables field force team to collect payments from customers using the digital payment options available in the Workforce Mobile App or portal. Raise and view customer orders and profiles.
Learn more →Send targeted email, SMS or mobile app push notifications broadcast communications to your customer base, workforce or partners to notify them of important information or newsletters.
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Maintain Chart Of Accounts, GLs and Bank accounts; generate
financial reports.
Define Tax settings, transaction dynamics for
transaction types (eg sales, invoicing, tax, payments etc).
Manage stock levels and inventory for your products, supplies and assets.
Load items to inventory and view your inventory reports and stock levels.
Maps showing geolocation of a specific group of users with the WorkPoint mobile app on
the devices.
Tracking location of specific user groups and devices
