A fully functional Messaging Gateway and Customer Engagement platform, enabling businesses significantly improve customer satisfaction, experience, loyalty and revenue through a set of tools and capabilities enabling SMS, Email and RCS based messaging, AI-driven chatbot to provide quick and intelligent answers to your customers, digital complaints management and automated issue resolution workflows.
Create professional looking invoices/bills (web based and PDF) with online and offline payments acceptance, subscription management and recurring billing (auto debits). Automatically bill your customers for services and subscriptions and improve revenue management.
Enables quick automation of business processes within and outside your organization orchestrated with digital Workflows, Mobile Forms, Bots, APIs, Analytics, web & mobile app, while empowering your employees and Field Force with tools and apps to enable them work smartly from anywhere
Lauch your website, e-commerce webstore or blogsite in minutes with pre-built Templates and tool; startup and easily manage your online and offline e-commerce business with Stock Management, e-Commerce website, Shopping Cart, Point of Sale, Product Catalog, Order Management, Loyalty & Campaigns and so much more features.
Provides you with the right tools to provide support services to your customers, enabiling you to reactively and proactively attend, track, measure and resolve customer issues, ranging from Support Ticket capabilities, Live Chat, FAQs, Chatbots, Knowledgebase, Customer Information and much more, as well as improve customer engagement through our digital Loyalty & Campaign Management features.
BizFrontal Smart Estate is a smart digital solution, providing functionalities and tools that enable secure, hassle-free living and simplified administration of gated communities/Estates for residents and Managers, enabling improved operational efficiencies, cost-savings, improved revenue collection, brand & perception of your community and better well-being of the Residents.
Refer an Estate to BizFrontal and get paid for months. Learn more
Easily design and deploy workflows to digitize, simplify and modernize your operations to optimize productivity, cost, and resilience, so employees can be productive, wherever they are. And customers can get what they need, when they need it.
Drive accountability with trackable tasks assignments that have defined execution timelines, alerting and automatic escalation abilities. Tasks can be scheduled to be assigned automatically to users at a future date or at a re-occuring period, or assigned as part of workflow execution.
Easily create digital Forms accessible on the mobile app and portal that enables your teams and partners to work better, anywhere - no matter the circumstances, access and capture information on the go.
Searchable digital directory of contact details of all important contact persons in your business are avaialble to your authorized workforce anytime on the go.
This Knowledgebase Management capability enables you to place business supporting information such as product information, FAQ’s, How-Tos, process guides etc on the Digital Knowledgebase which are made available to a controlled set of users or members of your workforce on the mobile app and portal.
Enables field force team to create and manage sales Leads, Prospects, Customers and Sales Opportunities. Access information customer information, manage the Sales Process based on the SPANCO model and generate reports.
View customer information – service accounts, billing/invoicing, services, spend, orders, subscriptions, wallets, contact info, social media feeds.
Send targeted email, SMS or mobile app push notifications broadcast communications to your customer base, workforce or partners to notify them of important information or newsletters.
Users (workforce, customers, agents) earn points when desired behavior is performed. Campaigns offers & rewards can be defined. Encourage the right performance from your workforce with gamified Rewards & Campaign programs.
Reduce your spend on workforce and leverage intelligent bots to perform tasks which include Customer Support, Sales etc, leveraging AI and Machine Learning, thereby increasing your business productivity. Create bots, connect your bot to desired channels and Social Media platforms, create skills and knowledgebase for the bots to perform tasks automatically.
Maps showing geolocation of a specific group of users with the BizFrontal mobile app on the devices.
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